Car Storage FAQ’s

  • We are proudly based in the heart of Suffolk, near the village of Needham Market. To maintain privacy, security, and discretion, we do not publicly share our exact address. For location details and inquiries, please visit the Location tab in the main menu and reach out via our Enquiry form.

  • We require 72 hours' notice for scheduling. Please reach out in advance so we can arrange a convenient time for vehicle drop-off or collection.

  • We have £250k Public Liability insurance cover. Whilst your vehicle is within our storage facility, we do not have an insurance policy that covers specific vehicles. In advance of storage, we would advise that you contact your insurance company, state your intention to store your vehicle at Car-Cocoon. Check that your vehicle is insured/covered under your own insurance policy while stored on our premises. Alarm System: 24hr ADT Intruder Alarm, directly linked to police response.

  • You can store your vehicle for a little as one month. There is no limit as to the length of time, although storage contracts are renewed on a 6 or 12 month basis. See Pricing page for more information.

  • Our vehicle storage accommodates sizes up to 2m x 5m. For larger vehicles, please contact us to confirm rates. We offer discretionary pricing for motorbike storage based on individual needs—reach out via the Enquiry form to explore your options.

  • Payment is required one month in advance, followed by monthly payments via Standing Order unless otherwise agreed. For long-term storage of 12 months, advance payment includes a 5% discount.

  • If you wish to end your storage contract, one month's notice is required.

For any additional questions, please complete the form below:

ENQUIRY FORM